All retail orders must be prepaid by mail or by credit card.
All wholesale orders are shipped COD Money Order or Credit Card unless other
arrangements have been made.
Retail orders that are paid by credit card can only be delivered to the billing address for the card. If you would like the order shipped to another address, please select mail in payment as your payment method.
UPS makes three delivery attempts for COD packages. After the third attempt, the package is returned to us. You are still liable for all shipping charges if it is returned to us in addition to any restocking/repacking/cancellations fees as noted in our wholesale policies.
All of the items that you see on the site are in stock.
All orders will ship via the method YOU CHOOSE during checkout.
Shipping times will depend on the method you chose;
UPS Ground takes 1 to 5 business days depending on your distance from our warehouse in Kansas City. This is our recommended shipping method.
UPS 3 Day Select is guaranteed in 3 business days to MOST locations.
UPS 2nd Day is guaranteed in 2 business days to MOST locations.
Please note that the above shipping times are after the 1-3 business day in house processing time.
Wholesale customers, please be aware that our shipping calculation
system is designed for use with typical retail orders and cannot
correctly calculate wholesale shipping because of the unpredictable
weight & dimensions that result from typically larger wholesale
orders. Your shipping charge will be based on the actual shipping
calculated once your order is packed.
All orders are shipped in plain cardboard boxes or recycled boxes
from products unrelated to ours (coffee maker, speakers, etc). We try
to recycle everything that we can; boxes, packing materials, and so on.
Thursday 09 September, 2010
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